Business Mail Forwarding: How does it Work?

What is a Business mail forwarding service?

When you use virtual address service for your business, any business mail that arrives at the address for your business will be opened and scanned and email to your registered email. Our Business Mail Forwarding service includes the following:

Scan and Email

All our address services include free scan and email of your post to your chosen email address. We usually scan and email post to you on the day we receive it.

Posting Out Mail

If you need any mail to be posted to you, you can let us know and we will arrange this for you. You will need to pay the postage charges depending on your preference on speed and service providers (ie. royal mail / courier)

Type of Mail that is covered in a Business Mail Forwarding Service.

This will depend on what address service you have with us.

For instance, the registered office address service includes the forwarding of GOVERNMENT ISSUED MAIL only.

The Business Trading Address service includes the forwarding of NON-GOVERNMENT LETTERS.

If you are not sure what address service you have with us you can find a list of your active address services in your account or simply email us and we would be happy to assist.

What if I need to change my registered email?

If you need to change your registered email with us – you can do this by logging into your account on our website. However, if you are not able to log in – please email us and we can help you access your account.

Can I change my personal home forwarding address?

Yes, we understand that you may move home address, so if you need to amend your mail forwarding address at anytime you can do this from your account on our website or simply email us.